Effective Date: May 26, 2024

Thank you for shopping at Diamond Protector. Please read our return and refund policy carefully. By making a purchase, you agree to the following terms:

All Sales Are Final

All sales are final, and we do not accept returns or exchanges. Please carefully review your order before completing the purchase.

Damaged Items During Shipping

In the unfortunate event that your item arrives damaged during shipping, we are here to help. Please contact Diamond Protector via Facebook Messenger within 7 days of receiving the damaged item. Provide a description of the damage along with clear photos of the damaged product and the packaging. This will help us assess the situation and provide you with a resolution.

How to Initiate a Return Due to Shipping Damage

1. Contact Us: Send us a message via Facebook Messenger with the necessary details mentioned above.

2. Assessment: Our team will review the information provided and assess the damage.

3. Resolution: Depending on the assessment, we will offer a suitable resolution which may include a replacement or a refund.

Exceptions

Please note that we reserve the right to make exceptions to this policy in certain cases, such as in situations of product recalls or other extraordinary circumstances.

Contact Us

If you have any questions or concerns about our return/refund policy, please do not hesitate to contact us via Facebook Messenger.